At VoiceVault, security isn't an afterthought—it's foundational to everything we build. Your voice is uniquely yours, and we treat its protection with the highest standards of security.

Encryption at Rest

All voiceprints and sensitive data are encrypted using AES-256 encryption. Even if storage is compromised, your data remains protected.

Encryption in Transit

All communications use TLS 1.3 encryption. API calls, web traffic, and data transfers are protected against interception.

Hardware Security Modules

Cryptographic keys are managed in FIPS 140-2 Level 3 certified HSMs. Keys never leave the secure hardware environment.

Access Control

Role-based access control (RBAC) ensures employees only access what they need. All access is logged and audited.

Geographic Distribution

Data is replicated across multiple geographic regions for redundancy. You can specify data residency preferences for compliance.

Audit Logging

Comprehensive audit trails track all system access, data modifications, and administrative actions for compliance and forensics.

Compliance & Certifications

We pursue industry-recognized certifications to demonstrate our commitment to security.

SOC 2 Type II In Progress
GDPR Compliant
CCPA Compliant
EU AI Act Preparing

Infrastructure Security

Cloud Infrastructure

VoiceVault runs on enterprise-grade cloud infrastructure with:

  • Virtual Private Cloud (VPC) isolation
  • Web Application Firewall (WAF) protection
  • DDoS mitigation
  • Automated security patching
  • Container security scanning
  • Network segmentation and micro-segmentation

Penetration Testing

We conduct regular security assessments:

  • Annual third-party penetration tests
  • Continuous automated vulnerability scanning
  • Bug bounty program (coming soon)
  • Regular code security reviews

Voiceprint Security

One-Way Transformation

Voiceprints are mathematical embeddings generated through a one-way transformation. Key properties:

  • Cannot be reversed to recreate original audio
  • 256-dimensional vectors optimized for matching, not reconstruction
  • No personally identifiable information stored in the embedding

Biometric Template Protection

We implement additional protections for biometric data:

  • Template encryption with user-specific keys
  • Cancelable biometrics—templates can be revoked and regenerated
  • Secure comparison protocols that don't expose raw templates

API Security

Our API implements multiple layers of security:

  • Authentication: API keys with optional OAuth 2.0
  • Rate Limiting: Protection against abuse and DoS attacks
  • Input Validation: Strict validation of all inputs to prevent injection attacks
  • Request Signing: Optional HMAC signing for sensitive operations
  • IP Whitelisting: Available for enterprise customers

Incident Response

We maintain a comprehensive incident response program:

  • 24/7 security monitoring and alerting
  • Documented incident response procedures
  • Regular incident response drills
  • Customer notification within 72 hours for breaches affecting their data
  • Post-incident analysis and improvement

Employee Security

  • Background checks for all employees with data access
  • Security awareness training upon hire and annually
  • Principle of least privilege for all access
  • Mandatory multi-factor authentication
  • Secure development training for engineers

Report a Vulnerability

We appreciate security researchers who help us keep VoiceVault safe. If you discover a security vulnerability, please report it responsibly:

  • Email: security@voicevault.net
  • PGP Key: Available upon request
  • Response Time: We acknowledge reports within 24 hours

Please do not publicly disclose vulnerabilities until we've had a chance to address them.

Questions?

For security-related questions or to request our security documentation:

  • Email: security@voicevault.net
  • Enterprise customers: Contact your account manager for detailed security assessments